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National Alliance of HUD Tenants

A multi-cultural, tenant-controlled alliance of tenant organizations in privately-owned, multifamily
HUD-assisted housing. Hundreds of tenant associations representing thousands of tenants in every
region of the country are already involved, working together to:
Preserve affordable housing * Protect tenant's rights * Promote tenant ownership and control

National Alliance of HUD Tenants
42 Seaverns Avenue
Boston, MA 02130
tel: (617) 267-9564
fax: (617) 522-4857
naht@saveourhomes.org

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ONE LEADERSHIP TRAINING: ONE TO ONE MEETINGS

  • What is a One-to-One?
    A one-to-one is a 30 to 40 minutes, face-to-face meeting with another person
  •  
  • Why do One-to-One's?
    • To start or deepen a relationship.
    • To discover a person's self interest.

Setting up a One-On-One

  • Phone to set up a face-to-face meeting
  • Keep the phone call short.
  • Briefly explain why you are calling
  • Give your “credentials”
  • Set a date, place - home or where comfort level is highest
  • People will be receptive

The One-to-One

    Beginning the Meeting
  • Break the ice
  • Repeat purpose of the visit, your “credentials”
  • Begin with what you have in common
  • Move from more public to private - e.g. organization/church; community concerns; family
  • This is not a one-sided survey
    More than “chit-chat” - Be curious - Take Risks
  • Listen hard
  • Ask short questions - Ask why
  • Share back - your sharing encourages others to share
  • What are people's stories? How did they get that way? Why did they make that choice? Why are they interested in that?
    Is it time to go already?
  • Begin closing time about 15-20 minutes after arrival
  • Repeat purpose and thank them.
  • Refer back to what you've shared together
  • Avoid over-promising
  • Don't be afraid to say “I don't know”
  • Leave while the energy level is still high

After The One-To-One

  • Take notes, but not during the meeting
  • Ask yourself: What did you find out about the person, their self-interests? Did you ask them “why”? Did you take some risks and share? did you miss opportunities? If you were to sit down with that person again, what would you follow up on?
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