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Held unprecedented regular meetings with top HUD
officials in Washington to make HUD programs work
better for tenants.
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The first-ever publication by HUD, in January 2002, of "fact sheets"
for tenants and owners detailing income deductions and exclusions
which tenants are entitled to. HUD published the fact sheets, posted
them on HUD's web site, and distributed them to owners and management
agents. In addition, HUD instructed owners to distribute the appropriate
"fact sheet" to tenants at income recertification each year.
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Initiated "Eyes and Ears" meetings between Washington
HUD officials and local tenant groups, winning local
improvements and make HUD’s bureaucracy more responsive
to tenants.
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NAHT involvement in Field Office training. NAHT
President Louise Sanchez participated in a HUD Satellite
Training to Field Offices on compliance with HUD Notice
requirements when owners opt out. HUD agreed to include
NAHT tenant leaders in future satellite training on
tenants rights and other topics.
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